
RELAX • REVITALIZE • REFRESH
Spa Guide

Cancellations
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Single services require 24 hours notice or full charges will be applied.
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Multiple services, including Spa Packages require 48 hours or a 50% charge will be applied.
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Group bookings of 3 guests or more must be paid in full 14 days prior to the appointment date.
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No-shows will not be refunded.
Reservations
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Appointments are booked by telephone, in person or via our website.
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Cancellations will not be accepted via our website or voicemail, please call us.
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A valid credit card is required for first time bookings and may be requested for future bookings.
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Gift card numbers are required at time of booking.
Promptness
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Your appointment time is reserved especially for you. Late arrival will result in a modified treatment time so that the next guest is not kept waiting. Full charge will apply.
Minimum Age
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Children under the age of 8 are welcome providing they are receiving a spa service.
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Some treatments may require parental consent/presence if under the age of 18.
Courtesy
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Please contribute to a serene environment by turning off all cell phones. A 'whisper mode' is appreciated!
Return or Exchange
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A 14 days refund or exchange to unopened retail items is permitted with original receipt.
Your Services
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Communication is the key to achieving desired results. Please share your likes or dislikes with your therapist prior to your treatment.
Gift Cards
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Gift cards are available for any Service, Spa Package or in any dollar denomination.
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Dollar amount gift cards have no expiry date. All service gift cards will have a 1 year expiration date from month of purchase.
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Silver Leaf Days Spa is not responsible for lost or stolen gift cards.
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Gift cards are non replaceable or refundable.
Attire
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A Spa gown, robe, slippers and a private locker will be provided for all Spa Package bookings.
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Swimwear is require in some areas of the Spa.
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Silver Leaf Day Spa is not responsible for lost, damaged or misplaced items.
Prices are subject to change without prior notice. Prices do not include H.S.T.